Frequently Asked Questions

Yes. All products are designed to work together in SecurCloud, which means that alarms, positioning, video and events are gathered in a single stream.

Yes. The solutions are used by municipalities, regions, healthcare, industry, transport, security companies, and private organisations with different needs.

Not necessarily. SecurCloud can be integrated with several brands and solutions, making it possible to build on existing hardware where relevant.

The choice is based on your risks, environments, and working methods. Securdia helps to analyse the need and recommends a solution that suits your everyday life.

The products are used together with SecurCloud, which is a service. The exact arrangement depends on the solution and scope and is developed together with you.

Yes. The products are designed for professional use and meet relevant requirements for safety, reliability and continuous operation.

SecurCloud connects hardware from multiple manufacturers in a single interface. This means that alarms, positioning, video, and procedures speak the same language – and that the right information reaches the right person directly, without manual intermediaries.

Yes. SecurCloud handles both internal communication with colleagues and external alarms to the alarm centre in the same flow. It is possible to control who receives what information depending on the situation and settings.

Yes. The platform can be customised according to the business's needs – from action routines and recipients to which functions are active. Settings can be updated continuously directly in the system, without anyone needing to travel to the site.

Personal alarms are used when there is a risk of threats, violence, or accidents at work. They are common in social services, healthcare, care, schools, and other activities where staff meet people in sensitive situations or work alone.

When the alarm is activated, position and event data are automatically sent via SecurCloud to selected recipients. No one needs to call or explain the situation – the information is already in place.

The alarm is forwarded directly to the alarm centre, colleagues or both, depending on how the solution is configured. Position is displayed automatically and recipients can act without delay.

It depends on how the solution is set up. The alarm can go to internal resources such as colleagues nearby, to an external alarm centre, or to both simultaneously.

Yes. Personal alarms use GPS outdoors and can be supplemented with indoor positioning via beacons in environments where satellite signals are insufficient.

Yes. Many personal alarms support features such as man-down, fall alarm and timer alarm, which means that alarms can be sent even if the user cannot press the button themselves.

No. The personal alarms are designed to be simple and clear, so that they work even when the situation is stressful and time is short.

You need personal alarms, connectivity and access to SecurCloud. Securdia assists with onboarding, settings and testing so that the solution works in your daily life from day one.

The solution is suitable for businesses where staff work alone, meet people in vulnerable situations, or are in hazardous environments. It is common in healthcare, social care, social services, schools, industry, and other workplaces with increased risk.

When the alarm is activated, the information is automatically forwarded. The position is displayed immediately and the right people can act without the person triggering the alarm needing to explain the situation. The alarm can reach colleagues nearby, the alarm centre, or both simultaneously.

The Work Environment Act requires employers to identify and address risks in the work environment, including during solitary work and the risk of threats or violence. Personal alarms and clear procedures are common and accepted measures to meet these requirements.

The alarm is forwarded to the alarm centre, internal resources, or both, depending on how the solution is configured. Those responsible simultaneously gain access to correct information and location, enabling the response to be carried out quickly and in an organised manner.

In seconds. A single initiative is enough to inform crisis groups, management or staff simultaneously, regardless of where they are.

Yes. Communication can be directed to specific groups, roles or individuals, so that everyone receives the information they need—no more, no less.

Crisis communication is primarily sent via push notifications in the app and can be supplemented with SMS and email if necessary. This ensures that the information reaches the recipient even if they are not logged into the app at that time.

Yes. SecurCloud is designed to be clear and easy to use even when the situation is stressful, so that the focus can be on decisions and actions.

The cost depends on the size of the organisation, needs, and how the solution is used. We work with subscriptions and always provide a clear picture of the cost before you make a decision.

The solution is used by alarm centres, security companies, municipalities and larger organisations with their own security function. It is suitable for operations that need to receive and manage alarms in a structured manner.

No. The alarm management is web-based and accessed via login to SecurCloud. No local systems, servers, or special installations are required.

Yes. Action documents, roles and workflows can be customised according to the needs of the business and continuously updated directly in the system.

Yes. SecurCloud is designed to integrate with multiple alarm centres and brands and functions as a hub that gathers and translates information between the systems.

The solution is used by organisations with staff out in the field, for example within logistics, energy, service, infrastructure and security. It is particularly suitable where lone working or working at inconvenient times occurs.

Yes. Positions are displayed in real-time. History is also available for follow-up and documentation if needed.

Yes. Fleet management can be combined with personal alarms, so that alarms from staff or vehicles are displayed together with the current position in the system.

Tracking and features are tailored to the needs of the business and applicable regulations. It is the organization that decides when and how positioning is used.

These can be sensors for doors, windows, and motion, depending on the business's needs and environment. All information is collected and clearly displayed in SecurCloud.

When a sensor is triggered, the information is immediately forwarded to the right people, so that actions can be taken without delay.

Yes. Shell protection is used both in smaller residences and in larger operations such as schools, offices and other properties where there is responsibility for people and premises.

Yes. The shell protection is part of SecurCloud and can be combined with personal alarms, crisis communication, and alarm management in the same system.